Some firms outsource their customer service operations and many of these companies accept home-based contractors. You can start by signing up on freelancing sites such as Upwork to test the waters with this business idea first. If you’re already a CSR specialist with management skills, then you can form and lead a virtual team online and engage clients as a bona fide customer service company or, provide customer service training to such teams as well as individuals.
It takes a very thick skin to go into this business, but debt collectors only need a telephone and a computer to work, making it a great work-at-home business. It’s also a recession-proof (or even recession-loving) business. Licensing requirements vary from state to state, so make sure you do your homework before setting up shop. Median salary: $31,300.
(Note: We are hiring from the entire state, not just one city or region.)Your future is calling….Answer Now.We’re Convergys, a leader in customer management. We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable. We’d like to have the exact same effect on your career.Exactly what do we do? We provide excellent customer service on behalf of our clients. Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home. For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients. These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc. Why Convergys Anywhere?We offer paid training and employee benefits too! You can save a lot of money and time, and often times have less stress, when you work from home. There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.Where Are We Hiring? We are currently hiring in 35 states (see full list of locations on our website).This particular job requisition is only for (Florida) residents. If you are not physically residing in Florida, please do not apply to this requisition. Please visit our website and apply to the appropriate state requisition. We have three types of work at home positions that we hire for regularly: Sales & Service, Customer service and Technical Support Representatives. Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused. Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.Minimum Requirements/Additional Info:High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process. You can work from a laptop, but will need to be hard-wired while working. Your monitor will need to be 17” – minimum (capable of 1024 x 768). A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) A quiet, distraction-free, location in your home to work. A telephone (landline or cell) is required for part of your training and team calls. This phone is not used receive your incoming work calls; your Internet connection is used for that. An approved headset and flash drive will be required before you start working with us. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. We need you to be a “people person” who enjoys talking and assisting others. Think about how much you enjoy receiving excellent customer service yourself? Well, we need you to take pride in providing that same great service to others.We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. Schedules vary and will be discussed during the interview. Great benefit options include: medical, dental & vision benefits, and 401K. We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Convergys is an EEO/AA/M/F/Vet/Disability Employer.
Insurance is an industry that hires a lot of telecommuters, and the work-from-home jobs available are quite a diverse lot, ranging from underwriters and appraisers to case managers and insurance agents, as well as positions in IT and project management. While many insurance companies hire these positions directly as work-at-home jobs, others may offer flexible options for existing employees or part-time telecommuting.
While remote workers can be found in a number of different industries, it’s more prevalent in the tech-sphere. It could be due to the nature of most tech jobs—especially jobs for developers and programmers—that require a strong attention to detail and long hours of focus. Working from home can reduce the amount of distractions these workers face, allowing them to get more done during work hours.
After creating a plan for the home-based business, the entrepreneur is ready to put the plan in action. One of the earliest steps involves preparing family members and enlisting their support. The loss of a reliable source of income may cause some anxiety or resentment among other members of the household. In addition, the creation of a home office will probably necessitate changes in family members' schedules or lifestyle. Dealing with such issues in advance can help avoid problems later. Another important step is to establish an area of the home as a business office. The most important consideration when choosing a location for a home office is that it allow the entrepreneur room to work comfortably and efficiently without too many distractions. The office should be as physically separate from the living area of the home as possible, and should project an air of professionalism to potential visitors as well as to its occupant.
If you have never been self-employed before you need to do some further self-assessment to determine whether you have the right personality to be an entrepreneur. Starting a business is not for everyone. (See 6 Traits You Need to Be Self-Employed.) Common traits for successful business owners are motivation, self-reliance, perseverance, initiative, and the ability to deal with uncertainty.
Build up a following on your Instagram account and you could quickly be approached by major brands, gear companies, and other relevant businesses that sell products or services related to the type of content you share on Instagram—creating multiple potential side business ideas that'll come to you. If you have the right marketing skills and hundreds of thousands of followers, you can easily charge anywhere between $500 to $5,000 per post (or more)—which makes for a very profitable side business idea. Check out this fashion Instagrammer on ThePennyHoarder, making a significant income from brand sponsorships. Once you get some traction, to cut down on the amount of time you spend uploading images, you can make your entire workflow more efficient by posting photos from your Mac or PC.
The key to successful Podcasting isn’t just racking up listeners in big numbers. It’s getting listeners to engage. A small group of engaged listeners is more valuable than a large but passive audience. Specialize in an area of your expertise and constantly remind listeners to participate in your Podcast via social media or your Website. Making money Podcasting isn’t easy, but it is possible.
Your success in working from home might depend on the type of work you do, as discovered in a study by University of Illinois. The study found that telecommuters performed as well as their in-office co-workers. Phil Cicioria, Business & Law Editor at University of Illinois says, “According to the study, telecommuters want to be seen as “good citizens” of the company in order to justify their flexible work arrangements.”
A work from home job can be any position that does not require you to be in an office. There a wide range of work from home jobs. Some companies offer opportunities for employees in traditional roles to work remotely for all or some of their workweek. These jobs often use technology for meetings, assignments, and collaboration. This practice is called telecommuting. Other work from home opportunities may include jobs such as customer service representatives for which companies will hire remote workers, or part-time virtual assistants to manage work which does not require a physical presence in the office.
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This program is put together in such a way that even new team members can benefit from this rapidly expanding job opportunity. We had quickly figured out that most of the so called ‘work-from-home opportunities’ were in fact scams set up to divorce job seekers from their money, rather than provide a legitimate form of income. Was it any wonder that many of those that came looking to join us were so skeptical?
With the rise of online craft marketplaces like Etsy, people with decent artisanal skills like sewing and woodworking have an always-open market to sell their products as a side business idea. If you’ve always wanted to design and make clothes by hand, then you can start turning those fashion ideas into real, hand-sewn garments and earn a little bit with this side business idea while you sleep and customers from around the world browse your Etsy & Amazon stores.
With nearly 100,000 different custom extensions both free and paid available in Google Chrome's marketplace, there's a huge opportunity for creating a useful extension for people to use while browsing the web as a low effort business idea. One of my favorite Chrome extensions, Yet Another Mail Merge, which enables you to send bulk customized emails from within Gmail, gives you 50 free credits to send emails and gives you the chance to upgrade to a paid account to unlock more sending—a great upsell for the people who are getting value from the extension. Even free Chrome extensions like SVRF Tabs by SVRF, which replaces your new tab with stunning VR and 360º images, have the potential to bring in new users and eventually drive revenue for the startup's core business. Another fun example from a friend of mine, Kathleen Garvin, is Hide images with NOPE, a Chrome extension that hides images on the web pages you're browsing—to help eliminate distractions and keep you from seeing images (like those of certain politicians) that you may want to hide. This side business idea is particularly great because it also allows you to showcase your development skills—which can be put to work as an adjacent side business idea on a freelance basis alongside the Chrome extensions you launch.
Education requirements vary depending on what kind of work is being done. To be hired for a Work From Home position in Medical Billing, for example, applicants are often expected to have medical billing training and experience. Many online writing jobs require a resume and writing samples. Bookkeeping from home positions also require appropriate training and on-the-job experience.
How to Get It: GoFluent.com is an English training company working with 12 of the world's largest corporations. There are also jobs out there for English as a Second Language (ESL) teachers, which are more structured. Visit ISUS (iSpeakUSpeak.com), a placement and training company. While a degree in education or ESL is ideal, you are encouraged to apply if you are enthusiastic and articulate.